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An MRI experience like no other
We know that getting an MRI can be stressful. That's why we've designed the TrueScan experience comfortable from start to finish.
Before your scan
Fill out forms
Complete a medical intake form and safety questionnaire to give our radiologists and technologists context into your health history.
Breathe freely
If you have trouble with claustrophobia or anxiety, TrueScan will help get you prescribed a sedative.
At your scan
Confirm information
Our technologist will confirm the forms you submitted and collect any missing health information.
Change into comfort
You'll be provided with a pair of comfortable scrubs and instructed to remove any metallic objects.
Select entertainment
Pick your favorite movie, show, or playlist to stream during your scan.
Relax and wait
The scan is completed within 60 minutes. You will always be able to communicate with our technologist through a two-way intercom.
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After your scan
Await your results
After your scan, you'll receive a packet detailing next steps. You'll receive your report within a few weeks.
View your report
Your report will contain easy-to-understand health insights and detailed images, all available online.
Schedule consultation
A TrueScan healthcare provider will call you to go over your results and answer any related questions.
We've designed the scan to maximize comfort and minimize anxiety.
While inside our scanner's spacious chamber, you can speak with our technologists at any time. You also can stream music and content from your favorite platforms during the scan.
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Frequently asked questions
A TrueScan MRI does not use any harmful radiation or contrast, making it one of the safest imaging procedures available. The scanner is air-conditioned and you will always be in contact with an MRI technologist through a two-way intercom system. The MRI machine will produce thumping and humming noises during your scan. We have an entertainment system that allows you to stream your favorite music, movie, or show during your scan. Before entering the MRI scan room, you will be given an iPad to browse through dozens of popular platforms to select what you would like to stream. Supported platforms include Netflix, Spotify, Apple Music, Youtube, Hulu, Prime Video, ESPN, Disney+, and HBO MAX. As you get comfortable on the MRI table, you will be provided a pair of audio-equipped, noise-canceling headphones. A large screen in the MRI machine allows you to watch the movie or TV show you selected, all in high-definition.
Our open, wide-bore MRI machine enables most of your scan to be conducted with your head outside the magnet, which can greatly relieve claustrophobic feelings. Additionally, our MRI machine has a large bore (70 cm) to help make you feel more comfortable. Your doctor may prescribe you a sedative depending on the severity of your claustrophobia. Please arrange the sedative prior to your appointment and ensure you have a designated driver or alternative method of transportation for getting to and from your appointment. Alternatively, we can help coordinate a prescription for a sedative for you.
When you arrive, you will be guided to a private changing room, which will have a locker and safe to store your belongings.
We have a strict 3 business day cancellation policy. If you contact us more than three business days before your scheduled appointment, we are happy to accommodate changes or refund your deposit.
We produce a detailed medical report that walks you through your results from head to ankle, identifying any abnormal findings. These findings are contextualized to make them easier to understand. You will also have access to all of your images.